ABPMP
CBPA
Q1:
[Business Process Management (BPM)]
Which is NOT a basic principle of Business Process Management (BPM)?
○
A
It helps to clarify and align which goals should be achieved○
B
It supports understanding of the processes and interrelationships within the organization○
C
It provides clear process descriptions and work instructions○
D
It offers specialized methodologies for learning business skills
ABPMP
CBPA
Q2:
[Process Design]
What is a workflow?
○
A
A sequential grouping of activities within a business area○
B
A summary of activities and tasks in a process○
C
The routing of task automation○
D
Employee task descriptions
ABPMP
CBPA
Q3:
[Process Transformation]
The process roadmap is the basis for the
○
A
A process view○
B
Automation and control○
C
Stakeholder's engagement○
D
Improvement and process transformation
ABPMP
CBPA
Q4:
[Process Governance]
Which is the best description for a RACI chart?
○
A
A diagram that shows the structure of an organization, its job roles, and reporting relationship hierarchies○
B
A framework for assigning roles for a full strategic planning and management system○
C
It shows the relationships of roles in a project database○
D
It describes responsibilities by role for communicating and completing tasks or deliverables for a project or business process
ABPMP
CBPA
Q5:
[Process Performance Management]
Which best defines continuous business process improvement within an organization?
○
A
It is the responsibility of the process manager○
B
It is the exclusive responsibility of the BPMS tool○
C
It is a sustained approach to monitoring process performance○
D
It requires continuously improving the organizational structure