Available Number of Questions: Maximum of
69 Questions
Exam Name: Accelerating Sales Pipelines with AI in Dynamics 365
Exam Duration: 120 Minutes
Related Certification(s):
Microsoft Dynamics 365 Sales AI Consultant Associate Certification
Microsoft AB-210 Exam Topics - You’ll Be Tested in Actual Exam
Qualifying and prioritizing leads with AI is where many AB-210 candidates underestimate the depth of knowledge required. The Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 AB-210 exam expects candidates to understand how AI scoring models rank leads based on behavioral and demographic signals. That scoring doesn't exist in isolation. It connects directly to how sellers develop deals through intelligent opportunity research, using AI-generated insights to identify risks, relationships, and next best actions. Smarter leads. Better opportunities. Those two areas feed naturally into optimizing AI-driven sales, where candidates must understand how to interpret AI recommendations and adjust seller workflows for maximum efficiency. Configuring Dynamics 365 Sales core features for AI sits beneath all of this as the technical foundation. Without proper configuration of features like predictive scoring, conversation intelligence, and sales accelerator, none of the AI-driven functionality works as intended. Extending and enhancing Sales builds on that foundation by covering integrations, custom configurations, and third-party connections that expand what the platform can do. Candidates who treat configuration and extension as separate concerns often miss how tightly they're linked in practice. What makes the Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 AB-210 exam distinct from general Dynamics 365 sales exams is its specific focus on AI application across the entire pipeline, from lead qualification through deal closure, rather than broad platform administration. The topic mix demands both technical configuration skills and a clear grasp of how AI surfaces actionable intelligence for sellers.
Microsoft AB-210 Exam Short Quiz
Attempt this Microsoft AB-210 exam quiz to self-assess your preparation for the actual Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 exam. CertBoosters also provides premium Microsoft AB-210 exam questions to pass the Microsoft Accelerating Sales Pipelines with AI in Dynamics 365 exam in the shortest possible time. Be sure to try our free practice exam software for the Microsoft AB-210 exam.
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Microsoft AB-210 Exam Quiz
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MicrosoftAB-210
Q1:
You manage Dynamics 365 Sales.
The sales managers want to confirm that the Sales Close Agent generates insights that help progress deals. When monitoring the Sales Close Agent, you observe that some engagements are failing.
You need to determine how the Sales Close Agent handles engagement failures.
How should you expect the agent to behave when an error occurs?
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ARetries once after 24 hours. If it fails again, the record is immediately marked Completed to prevent duplicate processing.
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BStops retrying for that record unless an administrator uses Apply changes in the agent settings to reprocess already-handled records.
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CRetries indefinitely every few minutes until successful.
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DRetries up to three times within the next hour. If those attempts fail, the system retries over the next three days. If the agent continues to fail, it is marked as a failure.
MicrosoftAB-210
Q2:
You need to allow sellers to view leads disqualified by the Sales Qualification Agent in production.
Which two actions should you perform? Each correct answer presents part of the solution. Choose two.
☐
AUpgrade the agent to research and engage mode.
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BUpdate the EnableRoleBasedSystemViews setting.
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CUpdate the agent look back period.
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DAssign organization level read on lead table to sellers.
MicrosoftAB-210
Q3:
You configure Dynamics 365 Sales for a company.
Sales managers require sellers to use a structured lead qualification process before converting leads to opportunities.
You need to ensure sellers use a structured lead qualification process.
What should you configure?
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ASales accelerator
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BLead activity timeline
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CLead assignment rules
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DBusiness process flow
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EPredictive lead scoring
MicrosoftAB-210
Q4:
You are configuring Copilot capabilities in Dynamics 365 Sales for a company.
After enabling Copilot, sellers report that the summary insight banner on Opportunities, Leads, and Accounts is missing key business context and history.
You need to ensure that the missing information is displayed.
Which action should you perform?
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AEnable AI insight cards in the Power Platform environment.
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BConfigure predictive scoring.
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CConfigure table auditing.
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DConfigure the opportunity pipeline view settings.
MicrosoftAB-210
Q5:
A company is using AI agents in Dynamics 365 Sales.
The company requires that the agent must do the following:
* Research incoming leads and generate initial outreach email.
. Autonomously contact leads, follow up, and evaluate qualification during the process.
You need to identify which AI agent in Sales supports these requirements.
