PeopleCert
CASM
Q1:
Which statement applies to Agile Process Engineering?
○
A
Shapes future increments on current business conditions○
B
Has a linear, sequential approach○
C
All requirements are defined upfront○
D
Robust documentation is required
PeopleCert
CASM
Q2:
What is the term for a process that has enough value that people are willing to use it initially?
○
A
Minimum Value Process○
B
Minimum Viable Process○
C
Beta Release○
D
Proof of Concept
PeopleCert
CASM
Q3:
What is the starting point when designing an Agile process?
○
A
Understand the practice's vision and goal○
B
Understand who your customers are and what they value○
C
Getting the right stakeholders engaged○
D
Understand the service management architecture
PeopleCert
CASM
Q4:
An organization is currently managing some very complex projects and is struggling to keep team members properly focused so they deliver results on time. Which of the following could BEST help the teams focus on immediate needs and get more done?
○
A
Lean○
B
DevOps○
C
ITIL○
D
Scrum
PeopleCert
CASM
Q5:
How does the Agile Service Manager serve the organization?
○
A
By helping to improve the overall agility of the organization○
B
By focusing on outcomes over artifacts○
C
By ensuring the Team is customer-focused○
D
It does not serve the organization; it serves the Team