Available Number of Questions: Maximum of
93 Questions
Exam Name: Salesforce Certified Slack Consultant
Related Certification(s):
Salesforce Consultant Certification
Salesforce Slack-Con-201 Exam Topics - You’ll Be Tested in Actual Exam
As you prepare for the Salesforce Certified Slack Consultant exam, focus on how Slack is planned, configured, and governed to support real business outcomes. Start with discovery skills such as mapping stakeholders, identifying use cases, and translating requirements into a workspace and channel strategy that avoids clutter while still supporting teams. Know the difference between workspaces and channels, how naming conventions and channel purpose improve findability, and when to use public versus private channels. You should understand user and admin roles, permission boundaries, and how identity, authentication, and data retention choices affect risk and compliance. A large portion of the exam centers on connecting Slack with Salesforce, so be clear on how alerts, record updates, and collaboration features fit into sales and service processes, and how to select the right integration approach for the scenario. Automation matters too, including how Slack tools and workflows reduce manual steps, route requests, and standardize approvals while keeping the human in the loop. Expect governance and lifecycle topics such as onboarding, offboarding, guest access, and change management, plus adoption tactics like training, communication norms, and measuring usage to drive continuous improvement. When you tie each decision back to user productivity and secure collaboration, the exam questions become much easier to reason through.
Salesforce Slack-Con-201 Exam Short Quiz
Attempt this Salesforce Slack-Con-201 exam quiz to self-assess your preparation for the actual Salesforce Certified Slack Consultant exam. CertBoosters also provides premium Salesforce Slack-Con-201 exam questions to pass the Salesforce Certified Slack Consultant exam in the shortest possible time. Be sure to try our free practice exam software for the Salesforce Slack-Con-201 exam.
Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?
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AOrg-wide default channel, optional
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BOrg-wide default channel, required
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CMulti-workspace public channel
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DOrg-wide channel, required
SalesforceSlack-Con-201
Q2:
You are working with your client to design and tailor curriculum for their upcoming Admin Essentials training. In order to ensure that the training adequately prepares Admins to support users across the company, you want to confirm which permissions are enabled for Workspace Owners and Admins.
Which two project deliverables should you review to find this information?
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APolicies & settings documentation
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BStatement of work (SOW)
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CCommunications plan
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DRoles and responsibilities matrix
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EGrid Orientation curriculum
SalesforceSlack-Con-201
Q3:
Your client firmly believes that a great onboarding experience sets employees up for success. The client wants to start the process with a warm welcome in Slack where new employees can share fun and important information with their new coworkers.
What is an ideal and automated onboarding experience in Slack for new employees?
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ANew employees receive a welcome bot message and are prompted to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.
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BNew employees are prompted by their managers to fill out the introduction workflow that will be automatically shared with their team when the workflow is complete.
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CNew employees receive a message from their manager asking for the new employee to post an introduction to a company-wide #welcome channel.
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DNew employees receive a private welcome bot message congratulating them on joining the team at BestHR with some important information to get started.
SalesforceSlack-Con-201
Q4:
You have successfully completed a Grid Design Workshop with your client in which you walked through their grid design options and gathered their feedback.
Which elements should be included in the executive summary of their chosen grid design?
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AWorkspace recommendations with channels and key benefits
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BWorkspace recommendations with access level, key benefits and key considerations
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CModel name, key benefits and considerations
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DModel name, workspace recommendations and key considerations
SalesforceSlack-Con-201
Q5:
According to best practices, how often should you recommend that your client conduct a Slack policies and settings review to ensure that those policies and settings are driving the intended results?
