ServiceNow
CIS-APM
Q1:
During the customer workshop, Kelly was identified as needing a role that would grant access to create bubble charts, set-up application classification attributes and assessment indicators. Which role should be assigned to Kelly?
○
A
sn_apm.apm_admin○
B
sn_apm.apm_user○
C
sn_apm.apm_analyst○
D
business_planner
ServiceNow
CIS-APM
Q2:
What information does Hardware Asset Management provide to support decisions about business applications and application services?
○
A
Software Lifecycle○
B
Business Capability○
C
Application Capability○
D
Hardware Lifecycle
ServiceNow
CIS-APM
Q3:
What links the application service to the underlying technologies?
○
A
Application Management Model○
B
Inventory Management○
C
Application Service Software Model○
D
Application Category
ServiceNow
CIS-APM
Q4:
What customer stakeholder group would be interested in knowing the business value and health of applications?
○
A
ITSM Manager○
B
Application Owners○
C
IT Operations○
D
Enterprise Architects
ServiceNow
CIS-APM
Q5:
What application metrics does APM provide to a manager in order for him or her to make targeted decisions based on data instead of educated guesses? (Choose two.)
☐
A
Costs it takes to maintain an application.☐
B
One or more use rights assigned to a specific device or user.☐
C
Compliance to regulations and organizational standards.☐
D
Application's age.