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ServiceNow CIS-SM Exam Questions

Exam number/code: CIS-SM

Release/Update Date: 04 May, 2026

Available Number of Questions: Maximum of 106 Questions

Exam Name: Certified Implementation Specialist - Service Mapping

Exam Duration: 90 Minutes

Related Certification(s): ServiceNow Certified Implementation Specialist Certification

ServiceNow CIS-SM Exam Topics - You’ll Be Tested in Actual Exam

The ServiceNow Certified Implementation Specialist - Service Management (CIS-SM) exam assesses your knowledge and skills in implementing and configuring ServiceNow's Service Management platform. This comprehensive exam covers a wide range of topics, including the ServiceNow platform fundamentals, service management processes, configuration and customization, incident management, problem management, change management, release management, service catalog, and service portal. Additionally, it delves into advanced topics such as integrations, scripting, and performance considerations. To excel in this exam, you'll need a solid understanding of the ServiceNow platform, its features, and best practices for implementing effective service management solutions. By mastering these topics, you'll be well-equipped to design, develop, and deploy robust service management solutions tailored to your organization's needs, ultimately contributing to improved efficiency and customer satisfaction.

ServiceNow CIS-SM Exam Short Quiz

Attempt this ServiceNow CIS-SM exam quiz to self-assess your preparation for the actual ServiceNow Certified Implementation Specialist - Service Mapping exam. CertBoosters also provides premium ServiceNow CIS-SM exam questions to pass the ServiceNow Certified Implementation Specialist - Service Mapping exam in the shortest possible time. Be sure to try our free practice exam software for the ServiceNow CIS-SM exam.

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ServiceNow CIS-SM
Q1:

When using a Delimited Text Parsing Strategy, what delimiter and position will parse 2014 from the string?

2014/02/07-17:49:36

A Delimiter of space and position 1
B Delimiter of / and position 0
C Delimiter of / and position of 1
D Delimiter of 2014 and position 1
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