ServiceNow
CSA
Q1:
What are the benefits of building flows using Flow Designer? Choose 3 answers
☐
A
Supports easy integration with 3rd party systems☐
B
Provides IDE for complicated scripting☐
C
Provides natural-langauge descriptions of flow logic☐
D
Supports No-Code application development☐
E
Automatically populates SLA records☐
F
Provides built-in libraries /API for complex coding
ServiceNow
CSA
Q2:
Which low components allow you to specify when a flow should be run?
○
A
Trigger and Condition Pill○
B
Scope and Trigger Condition○
C
Trigger and Condition○
D
Trigger Criteria and Clock○
E
Condition and Table
ServiceNow
CSA
Q3:
Which feature ensures data consistency white importing data using import sets and web services?
○
A
Client Script○
B
Ul Policy○
C
Data Policy○
D
CSDM○
E
Business Rule
ServiceNow
CSA
Q4:
A colleague wants to rearrange the columns on their My Work list. Once the user has navigated to the list where should they navigate to select and arrange the columns?
○
A
Click Personalize List○
B
Right click on any column header. Context Menu > Configure > List Layout○
C
Click List Context Menu > Personalize List○
D
Click List Content Menu > Configure > List Layout
ServiceNow
CSA
Q5:
The testing team needs to be able to perform activities in the test instance, as though they are a member of the Service Desk group. What role would they need to be able to switch between user accounts, without logging out and back in?
○
A
service_desk○
B
impersonator○
C
admin○
D
incognito