The Open Group
OGA-031
Q1:
Consider the following diagram showing a small part of ArchiSurance's Digital Customer Intimacy strategy
Which of the following describes this diagram?
○
A
The Digital customer management capability achieves the goal of Excellent online customer interaction.○
B
The Digital customer management capability realizes the outcome Excellent online customer interaction_○
C
The Digital customer management outcome is influenced by the requirement for Excellent online customer interaction.○
D
The Digital customer management strategy relates to the principle of Excellent online customer interaction
The Open Group
OGA-031
Q2:
Consider the following symbol, which represents information about a transformation project at ArchiSurance_
Which statement correctly expresses the meaning of this symbol?
○
A
The concern is that customers are defecting to competitors with superior digital experiences○
B
The driver is that customers are defecting to competitors with superior digital experiences○
C
The outcome is that customers are defecting to competitors with superior digital experiences.○
D
The assessment is that customers are defecting to competitors with superior digital experiences
The Open Group
OGA-031
Q3:
Consider the following diagram:
What element is used to represent the Chief Marketing Officer in this diagram?
○
A
Role○
B
Actor○
C
Business Actor○
D
Stakeholder
The Open Group
OGA-031
Q4:
In the Application Layer metamodel, what is the relationship type from an application service to a data object?
○
A
Realization○
B
Composition○
C
Access○
D
Aggregation
The Open Group
OGA-031
Q5:
Consider the following diagram:
What correctly describes this diagram?
○
A
Four technology functions realize technology function A The first function Administrate Replication triggers the other three functions in parallel○
B
Technology process A aggregates four technology services. The Administrate Replication service is broken down into three other services.○
C
Technology function A is composed of four technology processes. The technology process Administrate Replication reads information from the three other processes.○
D
Technology function A is composed of four technology functions. Information flows from Administrate Replication to the other functions.