WGU
Operations-Management
Q1:
What is the name of the model that has been created to examine the four different supply chain perspectives of reliability, flexibility, expenses, and assets/utilization?
○
A
SCOR (Supply Chain Operations Reference)○
B
RFEAU (Reliability Flexibility Expenses and Asset Utilization)○
C
SCAM (Supply Chain Accreditation Model)○
D
SCM (Supply Chain Metrics)
WGU
Operations-Management
Q2:
Which concept takes a total system approach to creating an efficient operation and combines concepts such as just-in-time (JIT), total quality management (TQM), and continuous improvement?
○
A
Lean systems○
B
Customer relationship management (CRM)○
C
Enterprise resource planning (ERP)○
D
ISO 9001 standards
WGU
Operations-Management
Q3:
What are two ways management can assist employees' focus in a just-in-time (JIT) processing environment?
Choose 2 answers
☐
A
Ensure that workers receive multifunctional training☐
B
Separate the cultures in the organization so there will be no conflicts☐
C
Require workers to use free time to do quality control charting☐
D
Develop an incentive system to reward workers for their efforts
WGU
Operations-Management
Q4:
What is the primary purpose in using the master production schedule (MPS) in the marketing department of an organization?
○
A
To manage the demand for promised deliveries○
B
To create demand for promised deliveries○
C
To identify new product demand○
D
To control the production department
WGU
Operations-Management
Q5:
Why is the marketing plan essential to the creation of the aggregate plan?
○
A
The actual market demand in the marketing plan is required to make adjustments to other plans.○
B
Accurate cash flow objectives in the marketing plan are needed to achieve profitability levels.○
C
The marketing plan provides insight into operations goals and activities for the year.○
D
Research and development in the marketing plan drives new products.