WGU
Organizational-Behaviors-and-Leadership
Q1:
Which method should be used to maximize team member participation in global meetings?
Select one.
○
A
Change of global meeting membership frequently to maintain interest in meetings○
B
A Delphi-like sequence of notes via carrier mail to share ideas and encourage dialog between members○
C
Electronic technology to tie team members together during meetings○
D
Parallel voice messaging contacts to tie members together
WGU
Organizational-Behaviors-and-Leadership
Q2:
A company switched from assembly lines to self-managed work teams.
What can team members do to improve the synergy and success of their teams?
Choose 1 answer
○
A
Change work group roles at random○
B
Assign individual roles rather than mutual team roles○
C
Share information but not engage in collective performance goals○
D
Take action on problems as individual members as well as in work teams
WGU
Organizational-Behaviors-and-Leadership
Q3:
Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
Choose 1 answer
○
A
Roughing and compromise○
B
Authoritative command and roughing○
C
Expansion of resources and confrontation○
D
Superordinate goals and altering the structural variables
WGU
Organizational-Behaviors-and-Leadership
Q4:
A person is broadminded, courageous, and forgiving.
Which type of values are these?
Choose 1 answer
○
A
Terminal values○
B
Transitory values○
C
Determinate values○
D
Instrumental values
WGU
Organizational-Behaviors-and-Leadership
Q5:
A company switched from assembly lines to self-managed work teams.
What can team members do to improve the synergy and success of their teams?
Select one.
○
A
Assign individual roles rather than mutual team roles○
B
Evaluate each other's performance○
C
Change work group roles at random○
D
Share information but not engage in collective performance goals