Worldatwork
c8
Q1:
How are the compensation communication needs of managers different from those of individual employees?
○
A
They aren't. Managers are concerned about their compensation also.○
B
They are also responsible for merit increases, incentives and hiring so they have greater information needs.○
C
They tend to have more influence, so it is important to resolve any concerns they have quickly and efficiently.○
D
They have more duties and responsibilities and are less likely to have the time to discuss compensation issues.
Worldatwork
c8
Q2:
Who are you most likely to hear from if there are questions about an employee's compensation?
○
A
The employee○
B
A concerned co-worker○
C
The employee's manager○
D
The employee's department head
Worldatwork
c8
Q3:
As a general rule, what are individual contributors most likely to ask about their compensation?
○
A
What the take-home pay will be○
B
How their pay compares to co-workers○
C
How the company sets compensation budgets○
D
How the company makes pay decisions that affect them
Worldatwork
c8
Q4:
The Delta Company has experienced increased turnover in the past two years. Data from exit interviews indicate that most of those leaving did so for better opportunities and higher compensation. If Delta pays at the highest percentile of the market for their peer group, what data analysis should they do?
○
A
Additional quantitative analysis to determine whether pay rates are truly competitive or existing data are unreliable○
B
Qualitative data collection to talk to key stakeholders and employees and determine whether the exit interviews accurately reflect their concerns○
C
Qualitative data collection in the form of an employee survey with questions about employee satisfaction with pay levels○
D
No additional data analysis is needed. Delta should increase pay rates based on the existing data to decrease turnover.
Worldatwork
c8
Q5:
Which of the following is the best example of applying business acumen to data analysis?
○
A
Compiling data needed to calculate salary budgets and merit increases○
B
Identifying trends and key messages emerging over time○
C
Reviewing historical trends to complete annual budgets○
D
Providing quarterly incentive estimates for accruals