ASQ
CMQ-OE
Q1:
During what stage of team development do team members express suspicion and anxiety about their mission and purpose?
○
A
Forming○
B
Storming○
C
Norming○
D
Performing
ASQ
CMQ-OE
Q2:
The first step to establishing a supplier certification program is to
○
A
develop and distribute a requirements manual to potential suppliers○
B
establish and distribute the supplier audit schedule○
C
identify the existing long-term suppliers○
D
document the program goals and define various responsibilities
ASQ
CMQ-OE
Q3:
The best way to shorten the development cycle for introducing new products to the marketplace is to
○
A
identify all potential suppliers during the design process and certify the best ones○
B
enlist the help of critical suppliers during the development process○
C
factor supplier lead times into the design process○
D
select suppliers that have the excess capacity to accommodate new operations
ASQ
CMQ-OE
Q4:
Which of the following training methods requires the greatest amount of monitoring in order to control variation?
○
A
Computer-based training○
B
On-the-job-training○
C
Classroom lecture○
D
Simulator training
ASQ
CMQ-OE
Q5:
A continuous process yields the following output dat
a. On the basis of this chart, which of the following questions would be appropriate to ask about this process?

○
A
'Are all of the data points accurately placed on the chart?'○
B
'Do the operators adjust the machines frequently?''○
C
'Did something out of the ordinary happen between noon and 3 p.m?''○
D
'Is the equipment showing significant wear?'