CIPS
L5M3
Q1:
Which of the following statements are TRUE about negotiation? Select THREE
☐
A
the process is voluntary☐
B
the outcome of the negotiation is public☐
C
the process can involve a neutral third party☐
D
it is a quick and cost effective method to resolve disputes☐
E
the process is flexible
CIPS
L5M3
Q2:
What is the first stage in conflict resolution?
○
A
assess the impact of the breach○
B
look at remedies available○
C
identify the nature and source of the conflict○
D
decide on the type of conflict resolution approach
CIPS
L5M3
Q3:
What is the purpose of conflict resolution?
○
A
to create a binding solution to an issue○
B
to agree on a way forward○
C
to ensure all parties are happy with the outcome○
D
to punish the party who breaks the contract
CIPS
L5M3
Q4:
Which of the following are a suitable course of action to take in the event of a minor breach of a contract? Select TWO
☐
A
litigation☐
B
progress meetings☐
C
collaboration☐
D
adjudication☐
E
liquidated damages
CIPS
L5M3
Q5:
Which of the following situations would be considered a minor breach of a contract? Select TWO:
☐
A
a painter is contracted to paint a room white but paints it magnolia as there was no white paint available☐
B
a consultant has given bad advice☐
C
a zoo orders three baby lions and is given three baby tigers☐
C
a supplier has breached a non-disclosure agreement☐
D
A supplier delivers a lorry-load of produce six hours late due to a burst tyre.