CIPS
L5M7
Q1:
Which of the following could explain why an organisation chooses to outsource a function?
○
A
Control○
B
Culture○
C
Globalisation○
D
Quality
CIPS
L5M7
Q2:
Which of the following tactics helps organisations in the middle of a supply chain protect themselves from the Bullwhip Effect?
○
A
Have buffer stock○
B
Conduct due diligence on lower-tier suppliers○
C
Employ a younger workforce○
D
Trade in a strong currency
CIPS
L5M7
Q3:
What are some disadvantages to a multi-sourcing strategy in a supply chain? Select TWO.
☐
A
Possibility of having surplus stock☐
B
Inconsistency in quality☐
C
Less dependency on one supplier☐
D
Relationships are more transactional
CIPS
L5M7
Q4:
Electro Bob is a wholesaler of electrical equipment. One of its customers, RoostyFace, spends very little and is unlikely ever to increase its spend. What type of customer is RoostyFace to Electro Bob (Supplier Preferencing Model)?
○
A
Core○
B
Annoying○
C
Exploitative○
D
Nuisance
CIPS
L5M7
Q5:
A company which uses Client Experience Strategy as part of its marketing tactic would provide which of the following?
Select TWO.
☐
A
Listen to customer feedback☐
B
Provide a website☐
C
Personalise the user experience☐
D
Lower prices