Available Number of Questions: Maximum of
120 Questions
Exam Name: EXIN EPI Certified Data Centre Specialist
Exam Duration: 90 Minutes
Related Certification(s):
Exin Data Centre Specialist Certification
Exin CDCS Exam Topics - You’ll Be Tested in Actual Exam
The Exin CDCS (Certified Digital Customer Service) exam is a comprehensive assessment designed to evaluate your knowledge and skills in delivering exceptional customer service in the digital age. It covers a wide range of topics, including the fundamentals of customer experience, the impact of digital transformation on customer service, and the strategies and tools needed to create a seamless and personalized customer journey. You'll explore the role of customer service representatives and the importance of their soft skills, as well as delve into the technical aspects of customer relationship management (CRM) systems and their integration with other digital channels. The exam also emphasizes the significance of data-driven decision-making, highlighting the use of customer analytics and insights to enhance service quality. Additionally, you'll learn about the latest trends and best practices in customer service, such as omnichannel support, artificial intelligence (AI) integration, and the ethical considerations of customer data management. By passing the Exin CDCS exam, you'll not only demonstrate your expertise in customer service but also position yourself as a valuable asset in driving customer-centric strategies and innovations within organizations.
Exin CDCS Exam Short Quiz
Attempt this Exin CDCS exam quiz to self-assess your preparation for the actual Exin EXIN EPI Certified Data Centre Specialist exam. CertBoosters also provides premium Exin CDCS exam questions to pass the Exin EXIN EPI Certified Data Centre Specialist exam in the shortest possible time. Be sure to try our free practice exam software for the Exin CDCS exam.
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Exin CDCS Exam Quiz
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ExinCDCS
Q1:
What should you consider when using raised floor tiles with air deflectors or louvers?
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ATiles with air deflectors or louvers can be very heavy.
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BTiles with air deflectors or louvers will reduce the cooling capacity of the tile.
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CTiles with air deflectors or louvers do not allow for a flexible cooling solution.
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DTiles with air deflectors or louvers can only be used to cool storage equipment.
ExinCDCS
Q2:
When designing a data center network, your company wants to minimize the number of network switches to manage.
What type of physical cabling layout would be the best choice?
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AToR (Top of Rack) design
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BEoR (End of Row) design
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CStar network design using coaxial cables
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DIt does not matter as the number of switches is not influenced by the physical cabling layout
ExinCDCS
Q3:
You are working with a customer who requires a guarantee that THDi levels coming from the UPS should not exceed more than 3% THDi. Furthermore, he wants to run a power-efficient data center. The UPS has a 6-Pulse SCR/Thyristor based rectifier. The current load on the UPS is approximately 80%. The customer indicates they are not expecting any changes on the ICT infrastructure for the next 3 years.
What should you recommend?
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ANothing, the UPS will be able to take care of the right levels of THDi
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BInstall a passive harmonic filter on the UPS
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CInstall an active harmonic filter on the UPS
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DInstall an isolation transformer rated at K13 or K20
ExinCDCS
Q4:
An air-conditioner unit needs to be selected. Two types are available:
Unit-A has a Sensible Heat Ratio (SHR) of 0.7.
Unit-B has a Sensible Heat Ratio (SHR) of 0.9.
From an efficiency point of view, which one should be selected?
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AIt does not matter, as the Sensible Heat Ratio has nothing to do with efficiency.
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BNot relevant, as Sensible Heat Ratio is only specified for air-conditioner equipment to indicate the ratio between intake temperature and exhaust temperature.
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CUnit A
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DUnit B
ExinCDCS
Q5:
The air intake of the mission-critical server at the top of the rack is measuring 25 C/77 F.
Is this acceptable?
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AYes, this is allowed according to the standards and guidelines
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BAs long as it does not exceed the average server room temperature of 38 C/100 F
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CDepends on the ANSI/TIA-942 Rating the data center needs to comply with
