ServiceNow
CIS-SAM
Q1:
Which of the following are valid States of Remediation Options on the License Workbench after a reconciliation has been run? (Choose four.)
☐
A
New☐
B
Cancelled☐
C
Void☐
D
Complete☐
E
Done☐
F
In Progress
ServiceNow
CIS-SAM
Q2:
Which catalog provides a collection of models in the environment?
○
A
Service Catalog○
B
Item Catalog○
C
Product Catalog○
D
Vendor Catalog○
E
Model Catalog
ServiceNow
CIS-SAM
Q3:
By default, which ServiceNow role can only view reconciliation results?
○
A
sam_reconcile_user○
B
sam_user○
C
sam_viewer○
D
sam_cmdb_user○
E
sam_manager
ServiceNow
CIS-SAM
Q4:
For which of the following reasons could an installation be unlicensed at the Product Result level?
○
A
The software installation was not completed correctly due to an incorrect workflow set-up.○
B
Software installation records are not associated with a software discovery model.○
C
The software normalization process has not yet run.○
D
The software discovery model is not mapped to the appropriate software model.○
E
The software installation has not been fully reconciled
ServiceNow
CIS-SAM
Q5:
Within the 'Run Reconciliation' process, how can the reconciliation be grouped?
○
A
Country, Department, Corporation, Location, Account○
B
Country, Department, Company, Region, Cost Center○
C
Country, Business Unit, Corporation, Location, Account○
D
Country, Business Unit, Company, Region, Cost Center